VELMAU Back to home

Terms & Conditions and Right of Withdrawal

1. VELMAU, the seller and contact details

VELMAU is operated by Martin Pustka, a sole trader registered in the Trade Licensing Register of the Czech Republic.

Registered business address: Sokolska 464/29, 120 00 Prague, Czech Republic.
Business identification number (IČO): 75294699.
Email: [email protected].
Telephone: +420 728 971 337.

These Terms explain the conditions for using VELMAU’s digital products and obtaining product support, together with information about purchases made through this website.

Purchases are completed through Lemon Squeezy (Sold through Link, LLC), with its business address at 222 South Main Street, Suite 500, Salt Lake City, Utah 84101, United States. Lemon Squeezy acts as the merchant of record and authorised reseller. The purchase transaction is between you and the Lemon Squeezy entity identified at checkout and in your purchase documentation. VELMAU is the product supplier and grants the personal-use licence described below.

Lemon Squeezy’s Buyer Terms govern your purchase transaction with Lemon Squeezy. These VELMAU Terms govern the product licence and our product support commitments. They do not replace Lemon Squeezy’s Buyer Terms or limit any mandatory consumer rights.

2. Products and orders

The calendars are digital PDF files for you to print yourself. Printing services, paper, frames and other physical items are not included.

The product details, including the calendar year, language, format, colour and files included, are those specified in the selected product description. Please review these details before placing your order. You will need a device and software capable of opening PDF files and, if you wish to print them, suitable printing equipment or a printing service.

Orders are placed through the Lemon Squeezy checkout available on or linked from this website. You can review and correct the selected product and checkout details before submitting your order. Please provide accurate contact details so that you can receive the order confirmation and download information.

3. Price, payment and delivery

The total price payable, including any applicable taxes, is shown in the Lemon Squeezy checkout before you submit your order. Payment is made through the methods offered at checkout.

Lemon Squeezy handles payment, applicable transaction taxes and purchase receipts or invoices. VELMAU does not require a separate payment outside that checkout to release the purchased files.

Our calendars are digital products supplied as downloadable PDF files. No physical item is sent. Files are made available once payment has been confirmed, using the download access or instructions supplied with your purchase.

For products delivered through Lemon Squeezy, you can also access available files through its My Orders page, using the email address entered at checkout.

Payment verification may delay access. If you cannot access the files after payment has been confirmed, please contact [email protected] so that we can help resolve the issue. For payment, billing or receipt questions, you may also contact Lemon Squeezy through its Help Center.

Your statutory remedies for failure to supply remain unaffected.

4. Right of withdrawal and refunds

If you are a consumer entitled to a statutory right of withdrawal, the usual withdrawal period is 14 days from the conclusion of the purchase contract. You do not need to give a reason. The exception for digital content described below applies only where its legal conditions are met.

If you have a statutory 14-day right of withdrawal, you lose that right when downloading begins only if you have first expressly consented to supply beginning before that period ends, acknowledged that you will thereby lose your right of withdrawal, and received the legally required contract confirmation, including confirmation of that consent and acknowledgement, on a durable medium such as email.

Where these conditions are met, VELMAU does not offer an additional voluntary refund for a change of mind after downloading has begun. If these conditions are not met, your statutory right of withdrawal is unaffected. Lemon Squeezy may separately issue a refund under its own policies.

This does not affect your statutory rights if the files are defective, are not supplied or do not match their description, including a refund where required by applicable law.

As Lemon Squeezy is the seller for the purchase transaction, a notice of withdrawal from that purchase contract should be sent directly to Lemon Squeezy using the seller contact details supplied with your purchase or the contact options in its Help Center.

You may also contact [email protected] for assistance. If we receive a notice intended for Lemon Squeezy, we will help forward it. To meet a withdrawal deadline, please send the notice directly to Lemon Squeezy before the applicable period expires.

The optional form at the end of these Terms may be used, but is not required. Any clear statement of your decision to withdraw is sufficient.

Where you validly exercise a statutory right of withdrawal, reimbursement is due without undue delay and no later than 14 days after the seller is informed of your decision, subject to applicable law. Reimbursement must use the original payment method unless you expressly agree otherwise, without a reimbursement fee. Refunds for purchases made through Lemon Squeezy are processed through Lemon Squeezy.

As the product is digital, there is no physical item to return. Following a valid withdrawal, you must stop using and sharing the digital content.

5. Copyright and personal-use licence

The digital products are protected by copyright and licensed by VELMAU for personal use only. You may download the files and print the calendar repeatedly for your own personal use. There is no limit on the number of prints made for that purpose.

Except as permitted by law, you may not copy the files beyond your own personal use, redistribute, resell, publish or share them, including by uploading them to other websites. You may not sell printed copies or use the files as part of another digital or physical product offered for sale. Purchasing a product does not transfer copyright to you.

6. Colours and print quality

Colours may vary slightly between your screen and the printed calendar. The printed result depends on your display settings, printer, ink or toner, paper and print settings.

Minor colour variations resulting from these factors, or print-quality issues caused solely by unsuitable printing materials, equipment or settings, do not in themselves mean that the supplied PDF is defective. This does not affect your statutory rights if the file itself is defective or does not match its description.

7. Defective files and complaints

If a file cannot be downloaded or opened, appears corrupted or does not match its description, please email [email protected]. Please include your Lemon Squeezy order reference and a brief description of the problem. If helpful, you may also send a screenshot or the error message.

We will confirm receipt of your product complaint in writing. If the supplied file is defective, we will remedy the defect free of charge, normally by providing a corrected, working file. We will do so within a reasonable time and without significant inconvenience to you, taking account of the nature and intended purpose of the digital content. We will inform you of the outcome in writing.

This product support does not replace your statutory rights against Lemon Squeezy as the seller. You may contact Lemon Squeezy directly about a purchase-related complaint or request for a statutory remedy. Where necessary, we will cooperate with Lemon Squeezy to resolve the issue.

Your statutory rights to a proportionate price reduction or to terminate the purchase contract and receive a refund remain unaffected where the legal conditions are met. This includes cases where the defect cannot be remedied, remains after an attempt to remedy it, or is not remedied within a reasonable time. Any statutory right to an immediate price reduction or termination for a sufficiently serious defect is also unaffected.

Where Czech consumer law applies to a one-off supply, it provides rights in relation to defects that appear within two years of supply. This does not restrict any longer period or more favourable protection required by the law applicable to your purchase. Nothing in these Terms excludes any mandatory obligation concerning conformity or necessary updates.

Any refund relating to the purchase transaction is processed through Lemon Squeezy.

8. Personal data

Our separate Privacy Policy explains how VELMAU processes your personal data and how you can exercise your rights.

Lemon Squeezy processes personal data in connection with checkout and the purchase transaction under its own Privacy Policy.

Enquiries about VELMAU’s processing may be sent to [email protected]. Enquiries about Lemon Squeezy’s independent processing should be directed to Lemon Squeezy.

9. Consumer disputes and applicable law

For a product issue or a dispute with VELMAU, please contact [email protected] so that we can try to resolve it directly.

For a dispute concerning the purchase transaction, payment or a refund, please contact Lemon Squeezy through its Help Center. We will assist where the issue concerns the VELMAU product.

For a consumer dispute with Martin Pustka, trading as VELMAU, that falls within its competence, you may seek out-of-court resolution through the Czech Trade Inspection Authority (Česká obchodní inspekce, ČOI). Information about the procedure is available on the authority’s website in English. Its contact details are also listed in the European Commission’s ADR directory.

This does not mean that ČOI is necessarily the competent body for a separate dispute with Lemon Squeezy. Your right to seek any available statutory dispute resolution procedure or to go to court remains unaffected.

These VELMAU Terms and the product licence are governed by Czech law. The purchase transaction with Lemon Squeezy is separately addressed in its Buyer Terms.

If you are a consumer, no choice of law deprives you of protection that cannot be excluded by agreement under the law that would otherwise apply. Mandatory rules determining which courts have jurisdiction are unaffected.

10. Effective date and changes

These VELMAU Terms take effect on 24 October 2026 and apply to VELMAU product licences and product support associated with orders placed through this website on or after that date.

The version of these VELMAU Terms provided for your purchase applies to the product licence and our support commitments for that purchase. Later changes do not alter an existing agreement with VELMAU without your agreement.

Lemon Squeezy’s Buyer Terms apply separately to your purchase transaction.

Optional withdrawal form

Use this form only if you wish to exercise an available right of withdrawal from your purchase contract. You may instead send any other clear statement of your decision.

To: Sold through Link, LLC (Lemon Squeezy), 222 South Main Street, Suite 500, Salt Lake City, Utah 84101, United States.

Send the notice to Lemon Squeezy, the seller identified in your purchase documentation, using the contact details supplied with your purchase or its Help Center. You may send a copy to [email protected] for assistance.

I/We hereby notify you that I/we withdraw from my/our contract for the following digital content:

Delete whichever wording does not apply.